In case you need to cancel a purchase, write or call us urgently. We will do our best to reverse the purchase process.
Please note that, in some cases, depending on the time of the request, the cancellation of a transaction could incur operational and administrative expenses due to the cost of the operation itself, in which case we will be forced to transfer the cost of said transaction cancellation.
If the product has already been shipped, you can request a return service. Please read the return policy by clicking here in "return and change policy" FAQs questions.
Thank you.